Privacy Policy
Last updated November 2, 2026
City Key Home Buyers LLC, doing business as City Key Homebuyers (“City Key,” “we,” “us,” or “our”), respects your privacy. This policy describes how we collect, use, and share information through citykeyhomebuyers.com and our property inquiry forms.
Information we collect
When you submit a property inquiry, we collect the details you provide, which may include your name, phone number, email address, property address and condition, selling timeline, and notes. Our website and advertising measurement tools may also collect technical and usage information such as your browser, device, approximate location, pages visited, referral source, and advertising campaign identifiers.
How we use information
We use information to review and respond to your property inquiry, communicate with you about a possible property purchase, maintain business and transaction records, operate and protect our website, measure advertising and site performance, and comply with legal requirements.
Calls and text messages
We use your phone number to respond to your inquiry. We send text messages only when you have separately provided the required consent. If you consent through our callback request form, City Key Home Buyers may send texts to schedule, confirm, or reschedule your requested callback. Frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. For support, call +1 (361) 248-5939 or email operations@citykeyhomebuyers.com. Text-message consent is optional and is not a condition of submitting a form, selling property, or making a purchase.
Age restriction: 'You must be 18 years of age or older to use this SMS service.'
How information is shared
We may share information with service providers who help us operate our website and communications, manage customer inquiries, measure advertising, review properties, or coordinate a transaction. These providers may use the information only to provide services for us. We do not sell personal information.
No mobile information will be shared with third parties/affiliates for promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and advertising measurement
Our website may use cookies, analytics, and advertising measurement tools to understand site visits and whether advertising leads to a property inquiry. You can manage cookies through your browser settings. Blocking some cookies may affect website features.
Retention and security
We keep information for as long as reasonably needed to respond to inquiries, operate our business, meet recordkeeping requirements, and resolve disputes. We use reasonable safeguards, but no online service can guarantee absolute security.
Your choices and requests
You may ask us to correct or delete information, or opt out of text messages at any time, by emailing operations@citykeyhomebuyers.com. Reply STOP to a text message to stop further text messages. We may retain information when required for legal or business recordkeeping.
Contact and changes
For privacy questions, email operations@citykeyhomebuyers.com or call +1 (361) 248-5939. We may update this policy from time to time; the date above identifies its latest revision.
Business mailing address:6595 Roswell Road
Suite G PMB6206
Atlanta, GA 30328